Gucci Client Advisor - Rotterdam, Nederland - Groupe Kering

Beschrijving

Summary

We are looking for a Client Advisor to join our team in Rotterdam De Bijenkorf on a full time basis initially on a 1-year contract.

Fluent Dutch and English are mandatory.

Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.


Job Description:

Key accountabilities

• Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
• Effectively uses cross

- and upselling techniques to maximize sales opportunities

• Creates an engaging and emotional client experience, offering best in class service being it instore or on distance. Hosts the client in line with hospitality guidelines and welcome techniques
• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
• Develops local and international client base and seeks to recruit and develop top clients.
• Enhances the client's experience by providing them with useful insights into the local lifestyle trends (theatre, arts, travel, etc)
• Combines styling knowledge with the ability to mixandmatch products to best serve the client

• Key Requirements

• Experience working in fashion retail or hospitality preferable
• Track record of individual performance delivering sales results
• Passion for and sound knowledge about Gucci and luxury fashion
• Fluent in English and Dutch mandatory
• Ability to work varied hours/days, including weekends as needed
• Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dreammaker that you are.

Job Type

Fixed Term (Fixed Term)

Start Date

Schedule

Full time

Organization

Gucci Netherlands B.V.