HR Advisor part time - Tiel, Nederland - Kerry

Beschrijving

The Global Business Services (GBS) HR Advisor/HR Generalist/HR Medewerker will support local services for their assigned populations - specifically activities that are part of the GBS Service Catalogue that cannot be provided from centralised GBS, which will include case management in the Employee and Manager Support Section of the Global Business Centre, and also partnering with the business on other activities such as Talent Acquisition/Talent Management, Reward, Payroll admin/queries.

You will own your own workload through the analysis of current case load, identifying trends and undertaking improvement action, Provide insightful, intelligent reporting to customers to support and maximise business performance, Working with leaders across the GBSC and business HR to deliver and improve SLAs and performance, thereby demonstrating added value to the business and foster a culture of service excellence with your colleagues, role-modelling this and coaching other team members to deliver true best in class services to all.

As this role is based in the Netherlands, you will be required to be fluent in Dutch and English but other languages are also welcome.

Key responsibilities

Providing advice and support to our Employees and People Managers on all Employee Relations cases related to a specific site / location / country including sensitive & complex cases

Managing the formal case cycle and coordinating the case management process using the required technology and methods of communication,

Co-ordinating and delivering training and development to People Managers to coach and upskill them, enabling them to appropriately manage and develop their people and build high performing teams that deliver

Ensuring a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times

Ensuring all Tier O (self-service) information and guidance is up to date, relevant and accessible to all Employees and People Managers, by recommending legislative and statutory updates to existing Knowledge base articles and reviewing Virtual Agent chats to look for ways to improve our self-service offering

Providing evidence-based advice and guidance to People Managers on emerging trends and patterns in their respective business area and among their team members and supporting them to address people challenges on the horizon.

This may include such areas as sickness and absence trends, rising cases of disciplinary or grievance, industry wide or external developments or factors etc.

Qualifications and skills

Experience in advising and supporting employees and people managers on employee relation cases

Understanding of formal case cycle and coordinating the case management process leveraging technology, communication, and stakeholder management

Experience in interpreting and applying union agreements

Ability to partner effectively with local institutions and partners to secure talent

Customer orientation and excellent communication skills to stakeholders

Background or experience in payroll processes is a plus but not a must

Ability to analyse data, identify trends and ability to drive (local) improvement initiatives

Advanced knowledge of MS Office (e.g., Word, Excel, PowerPoint, etc.).

Team player and can-do attitude

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.