Business Change Manager - Utrecht, Nederland - Rabobank

Rabobank

Geverifieerd bedrijf

Utrecht, Nederland

1 week geleden

Geplaatst door:

Daan Van den Berg

werver van beBee

Beschrijving

This role assures the delivery of projects and change including operational readiness of all changes related Global Service Centre Financial Market Services Operations globally as per the Target Operating Model

Scope of the Role (authority & decision making)

_Managing or involvement in Projects, Initiatives & Improvements_

Run small to medium sized projects or initiatives
Check new ideas and provide critical high level impacts to Operations (Intake and Impact Analysis)
Collaborate to develop solutions & ensure completion of test packs
Ensure Operational Readiness and Aftercare evaluation post go live
Represent Global GSC FMS Operations in relevant Tribe, Areas and Squads

_ Alignment_

With Head Business Development & Advisory on all changes
With Value Chain staff on fronttoend processes
Represent Global GSC FMS in relevant Tribe and Squads

_ Boundaries and guidelines_

Bound by guidelines and procedures of Rabobank Group and relevant regulatory constraints

Key Responsibilities & Accountabilities

Adapting GSC FMS Operations to a constantly changing environment
Develop suitable & sustainable solutions which contribute to the strategic goals of Global Operations
Present opportunities and proposals based on new market developments and trends to business
Establishing and maintaining strong working relationship with the stakeholders.
Driving a culture of continuous improvement within the team
Provide training and coaching to team members.

Key Performance Indicators

Customer Satisfaction (client groups: Markets, Treasury, Rabobank Branches worldwide),
Stability of GSC FMS Operations, expressed in time to market for product or program implementations and/or business initiatives, benchmarked against external competitors and/or Industry Groups.
Achieving the overall Operations strategy, teamwork, adherence to all Operations policies and procedures

Requested Experience & Education

510 years banking/financial experience in an international and complex environment
HBO (higher professional education)/WO (university)
Strong analytical & coordination skills and excellent written and verbal communication skills
Affinity with Financial Markets and products
Experience in working in a project environment and preferably also experience in Agile IT delivery and Lean management
Ability to run small to medium sized projects
Demonstrated affiliation with Continuous Improvement

Competencies

Focus on results
Customer focus
Cooperation in international, multicultural environment
Make an impact and synergize across group

This Is What We Offer You

A salary between € 4.848,64 and € 6.926,62 gross per month (scale 10). Grading is based on knowledge and experience.
An extra budget of 11% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
A combination of working from home and at the office. A budget of € 750 to set up your home working space and a monthly home working allowance of up to € 40
We will hold the interviews through a video call/In Person.
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