Agent - Customs Brokerage - Rozenburg, Nederland - Expeditors

    Expeditors
    Expeditors Rozenburg, Nederland

    2 weken geleden

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    Job Description

    Major Duties and Responsibilities:

  • Ensure a smooth and timely process flow regarding the Export Customs department;
  • Accurate and timely data entry into the operational system;
  • Ensure all customers standard operating procedures are followed and updated in the Standard Operating Procedures (SOP);
  • Ensure documents are timely sent to customer or broker for customs purposes;
  • Ensure accurate and timely client and vendors billing;
  • Assist with verification of customs declaration information and the submission of such to the customs authority;
  • Interact with customs inspections or present and clarify documents authorities when such are requested;
  • Attend any customs inspections or present and clarify documents to customs authorities when such are requested;
  • Act as the liaison between the customs authorities (or other government agencies and customers);
  • Ensure timely customs clearance of cargo to customer;
  • Verify documents received for Export customs purposes are compliant and correct;
  • To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards;
  • Consistently work on maintaining good understanding, communication and relationship with our customers, airlines, trucking companies and others;
  • To make sure that we meet our internal and external compliance regulations /standards at all times and that this is according to our government regulations;
  • Fully understand the export process flow and be proactive involved in looking for best practices to improve the operational process to be more effective, efficient and productive;
  • Meet KPI standards, as per the company's procedures/customs requirements;
  • Timely response on emails from customers, suppliers, carriers and our internal network.
  • Recognize possible risks for both our customer as for Expeditors;
  • Involve management accordingly in case of any escalations.

    • Qualifications

    What is required from you?

  • You're a flexible and hard worker, no 9-5 mentality;
  • Open to work during the evening shift, weekend shift and on National Holidays;
  • Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
  • Pro-active and strong organizational skills;
  • Good computer skills (Excel, Word, PPP and Outlook);
  • IATA and/or ADR DG Certification is preferred, not mandatory;
  • Be able to write and speak in English