Cloud Support Administrator - Den Haag, Nederland - Spektrum

Beschrijving

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.


Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners.

The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and

Control Systems:
The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.

• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce.

The NCI Agency workforce strategically consists of three major categorise's:
NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s.

The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

• Planning and execution
• Assist with the daytoday administration of CTO CCOE engagements and operations of the NSF. Organize, schedule and coordinate relevant meetings with stakeholders and customers. Remain aware of CTO CCOE priorities in order to independently organize and prepare meetings.
• Information management
• Oversee the NSF service desk system and maintain effective followup and/or reminder system for pending actions. Channel information to the relevant service as necessary and coordinate timely responses and actions. Take minutes at meetings as necessary.
• Knowledge management
• Collect, categorize, and track relevant information required for various tasks and projects by updating electronic filing systems. Interpret data by building dashboards for stakeholders or management.
• Stakeholder management
• Serve as the first point of contact for requests of a varying nature directed to the CTO CCOE to ensure timely responses. Maintain internal and external contacts.
• Expertise development
• Proactively develop skills in areas such as data analysis and dashboarding. Improve knowledge of the CTO CCOE activities.
• Financial management
• Assist on procurements to be done by the NSF to ensure service continuity. Support administrative matters by assisting in the timely and effective delivery of financial tasks such as the submission of varied Purchase Requests and Orders. Overview of internal NSF budget by maintaining in and outgoing financial flows. Produce project data reports and dashboards for management.

Essential Skills and Experience

• Practical experience
• Work experience as part of multinational teams dealing with a variety of stakeholders
• Good knowledge of software packages, in particular the Microsoft Office suite and Microsoft Power BI
• Proven organization and coordination skills
• Experience working with online communication tools (MS Teams)
• Experience in using PowerBI to analyse data and build dashboards
• Demonstrate flexibility and capacity to respond to changing requirements
• Experience of budgetary and financial support duties
• Experience in service and project management duties

Working Location

• The Hague, Netherlands

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Contract Duration

• Jul Dec 2024

Security Clearance

• Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon.

If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.