- Conduct quality evaluation of sales and after-sales services, providing feedback on the quality status from a customer perspective.
- Identify opportunities for improvement by benchmarking against competitors and suggesting enhancements.
- Regularly publish service quality assessment results and report them to the company
- Arranging inspections, organizing data, and archiving information for the European market.
- Participating in on-site evaluations of distributor services in the European market.
- Providing on-site guidance and diagnostics for automotive dealership sales personnel.
- Assisting the China business department in implementing management requirements effectively.
- Bachelor's/Master's degree in science or engineering, experience in quality management is preferred.
- More than 1 years of relevant work experience in quality management. Experience in quality management in the automotive industry is preferred.
- Familiar with basic tools and methods of quality management, such as , DFMEA, MSA, SPC, APQP, etc.
- Good communication skills, organizational and coordination abilities, and teamwork skills.
- Excellent verbal and written communication skills in English language, other European language capabilities will be a plus.
- Interested in Chinese customs and culture, willing to embrace Chinese culture, and aligned with Chinese management principles.
- Plenty of career growth opportunities within a fast growing Quality team.
- Performance and experience based competitive remuneration, pension plan.
- 25 holidays + option to purchase 5 extra holidays.
- Commuting allowance when working from the Office.
- Department & company wide teambuilding events.
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Dealer Service Evaluation Engineer - Hoofddorp, Nederland - BYD
Beschrijving
About BYD
BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 700,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe , located in Hoofddrop Netherlands, is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.
About the role
The Dealer Service Evaluation Engineer , you will
As Dealer Service Evaluation Engineer you will:
Your profile:
We offer:
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air . We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
