Seonah Cha

With a diverse background in the aviation industry, particularly in ground services and passenger handling, I bring a wealth of experience in efficient baggage management. As a former Ground Service Manager at leading airlines in Korea, I honed my skills in customer service and streamlined baggage handling processes. My responsibilities included overseeing loading/unloading, timely transportation, and transfer/return baggage management.

Adapting to industry changes post-COVID-19, I transitioned to marketing, gaining expertise in online marketing, content planning, and event coordination in the IT sector. Previous roles as a marketing manager for an online fashion platform provided insights into customer interaction and effective communication. My blend of business skills and aviation experience ensures a valuable contribution to your team.

Known for exemplary customer service, adaptability to diverse environments, and proficiency in English, French, and ongoing Dutch language studies, I am well-suited for the fast-paced and demanding environment at Schiphol Airport. I am eager to leverage my multicultural background to contribute to the overseas expansion efforts in the Netherlands.

With a background marked by diverse training and experiences, I am confident in my ability to make a valuable contribution to your team.

My educational journey includes a degree in English Language and Literature from Global Cyber University in Seoul, Korea. This foundation has equipped me with a high level of proficiency in English, a skill crucial for effective communication in the dynamic environment of the aviation industry. Additionally, my training at the French Language Academy, DEFLE - Français Langue Étrangère, in Nancy, France, has enhanced my multilingual capabilities, providing proficiency in French.

Furthermore, the completion of humanities at Bukwang Girls' High School in Incheon, Korea, has instilled in me a holistic understanding of human interactions and effective communication. While not directly related to aviation, this background has proven beneficial in roles requiring strong interpersonal skills and adaptability.

What sets me apart is not only my proficiency in English, French, and ongoing Dutch language studies but also my multicultural background and adaptability to diverse environments.