Sally .

Motivated and customer focused professional with experience in retail, hospitality and dental assistance. Skilled in team leadership, process optimization and delivering excellent customer service. Combines strong communication and organizational abilities with a collaborative and results driven mindset.

Uniqlo - Advanced Partner(2022 - present)

I contributed to exceeding sales targets by delivering excellent customer service and ensuring smooth daily operations, while taking on additional leadership and operational duties. With strong communication, problem solving and teamwork skills, I created a welcoming shopping experience that strengthened customer satisfaction and loyalty. I also provide tailor services to ensure each customer leaves with perfectly fitted garments.

- Delivered excellent customer service and advice

- Managed stock and replenishment

- Ensured attractive store presentation

- Mentored and supported team members to achieve goals

- Oversaw operational processes to ensure efficiency

- Optimized stock management and implemented strong visual merchandising strategies to boost sales and brand presentation

- Delivered high-quality tailoring services

Hogeschool van Amsterdam

Bachelor of Applied Science - Communication & Multimedia Design (2020-2025)

As a Communication & Multimedia Design student specializing in User Expeience, I learned to design user friendly digital products by conducting user research, creating wireframes,  prototypes and testing and iterating based on feedback. My experience includes design thinking, usability testing, interaction design and translating insights into intuitive interfaces that enhance the user experience.