Natalie Oganesyan

1. Global UX Research Lead

Reckitt Benkiser | 2022 - Present

Collaborate with over 25 different brands to implement design changes impacting digital products and customer journeys in 68 different countries informed by meticulous primary and secondary research. Lead and executed industry changing research in GDPR practices for Reckitt sites globally improving opt in rates and user perceptions exponentially. Innovation award nominee for optimising ticket processing and management improving designers intrinsic motivation, stakeholder communication, and quality output.

UX Researcher / engineer

2. Freelance | 2021 - 2022

Plan, conduct, analyze and communicate mixed-method research while translating results into tangible and definable solutions to design teams and stakeholders. Created 3D scanning exercise program for Horniman Museum to increase secondary school students to promote digital skills and reduce likelihood of students becoming NEET after graduation while simultaneously digitizing of the museums handling collection.

3. UX Associate Lecturer / LAb Assistant

Goldsmiths, University of London | 2021 - 2022

Grade assignments and mentor students in subjects related to UX research, computing, digital venture creation, and psychology in MsC UX engineering and BSc in Business Computing (Entrepreneurship). Advise and organize wide range of research studies using advanced methodologies and equipment. Created manual for Goldsmiths UX lab for equipment such as the ANT Neuro EEGO and Tobii Eye Gaze Tracker.

4. Research Assistant

Goldsmiths Mocap Streamer | June - November 2022

Organize meetings and communication between researchers, motion capture artists, and creative technologists. Conduct user research to improve software usability. Manage social media and content creation.

Education

1. MSc UX Engineering (1.1)

• Goldsmiths, University of London 2021

2. BA Psychology & BA Kinesiology

• CSU, Fullerton 2016