Naoise Van Leynseele

Dedicated Retail Assistant Manager dedicated to providing quality care for ultimate customer satisfaction. Experienced in identifying customer needs and delivering effective solutions to all problems in various customer service sectors.People-oriented and amenable, I am an up-beat individual who thrives in diverse environments with a variety of people.

For years I have worked in various sectors of customer service; ranging from administration to retail. 

As a Customer Service Administrator I was responsible for issuing and managing customer refunds and complaints for major transport company Abellio. I would issue appropriate refunds and solve queries and complaints as I worked through the daily case load. 

I also worked as Assistant Retail Manager. Assisting the General Manager with all duties ranging from in-store to Head Office. I dealt with and managed staff as well as being the on site responsible; being there firsthand to deal with any customer queries.

My broad experience in Customer Service has led me to develop exceptional people and communication skills, which I pride myself in.

Assistant Retail Manager. In this role I earned valuable experience in both dealing with tasks in store, and in the operational aspect of business and retail.