Milen Haile

Engagement, collaboration, and information are three notions that keep me coming to work year after year. Keeping those top of mind for the audience has helped form my track record of continuously improved user experience, consistent brand voice, and clear messaging in line with business strategy.
At Cytiva, I oversee the technology roadmap for an intranet and our communication technology tools that provides information, engagement, and collaboration for more than 15,000 employees across 40+ countries.

Before joining Cytiva, I worked at Coca-Cola European Partners (CCEP) where I led building and implementing an intuitive and engaging digital platform for 12,000 employees to support business
priorities and internal collaboration. 

It was a career highlight to be awarded the HR ACT Award for being customer focused (usability testing).
Of Dutch background, I have lived in London for many years and recently re-located to the land of my beginnings. I am fluent in Dutch, English, and Tigrinya.
A keen athlete and volunteer and combined both these interests to cycle from London to Paris for “Children with Cancer”.

• Owned and executed the product roadmap for a global intranet platform supporting 15,000+ employees across 40+ countries.
   
• Led end-to-end product development and launch for a new intranet during corporat transition from GE; boosted adoption by 62%.
   
• Improved intranet search performance by 32% through SEO-driven enhancements and restructured information architecture.
   
• Increased user engagement by 27% through data-informed UX improvements and targeted digital strategy.
   
• Developed and implemented an analytics framework to track KPIs, content performance, and user behavior.
   
• Led the design and rollout of a specialized intranet site for the Commercial team, enhancing content discoverability and usability.
   
• Collaborated with cross-functional stakeholders, including the CEO and senior leadership, to align product strategy with business goals.
   
• Planned and delivered high-impact internal broadcasts aligned with company initiatives together with our CEO, such as (going Gemba in China, Innovation Accelerator in Sweden, Senior Leader Summit in Budapest, and Strategy in London). Achieving 86–93% engagement rates.
   
• Managed $250K annual budget for intranet technologies and digital communication tools.

University of West London London, United Kingdom

01/2009 - 01/2012

Bachelor (BA) 

Marketing Week Mini MBA with Mark Ritson Online

Mini MBA, Marketing 2020

Black Belt Pro London

Black Belt Pro (Communications) 06/2016