Maria Douka

Cashier/Shift Assistant Manager (Summer Season 2021)

• Cash drawer was balanced by counting cash at the beginning and conclusion of each shift.
• Accepted cash and credit card payments from customers and maked change for cash customers. 
• Shift coverage was arranged (e.g., when employees took time off). 
• Tracked daily expenses and earnings 
• End every shift by balancing the cash tally. 
• Ensured client satisfaction and managed any complaints with grace. 
• Guests were greeted with warmth and friendliness. 
• Guests were seated and the seating chart is managed. 
• Observed restaurant activity to assess seating and dining flow. 
• Responded to inquiries and requests from guests in a timely, cordial, and effective manner.
• As required, performed opening and closing duties. 
• Assisting others with additional tasks such as cleaning, stocking, arranging flatware, etc. 

Hostess (Summer Season 2022)

• Guests were greeted with warmth and friendliness. 
• Guests were seated and the seating chart is managed. 
• Observed restaurant activity to assess seating and dining flow. 
• Responded to inquiries and requests from guests in a timely, cordial, and effective manner. 
• As required, performed opening and closing duties. 
• Assisting others with additional tasks such as cleaning, stocking, arranging flatware, etc.

Receptionist and Concierge (Summer Season 2023)

• Served visitors by appropriately greeting, embracing, and directing them. 
• Notified company personnel of the advent of the visitor. 
• Informed visitors by responding to or directing their inquiries. 
• Utilized Opera Room Booking Software.
• Followed procedures, monitored logbook, and issued visitor badges to maintain security.

Freelance Translator (2021-today)

EN,ES, FR>EL, EL>EN Working as a freelance translator, specializing in technical texts (manuals, user guides, researches, etc.) associated with physics, nanotechnology, semiconductors, and microelectronics, based on my education and research background. In addition, I translate tourism-related texts (menus, brochures, websites, wine lists, etc.), as I have extensive experience in the hospitality and tourism industries.

BSc in Physics University of Patras, Greece

BSc in Physics, Universidad Complutense de Madrid (ERASMUS+ Exchange Student)

Diploma in Translation, Metafrasio Translator Training Centre