Kristina Karpinska

With a proven track record of coordinating processes and strong communication skills, I have collaborated with numerous companies worldwide, showcasing my adeptness in client engagement. My successful history with diverse firms is a testament to my expertise. I am eager to contribute to your team, bringing my proficiency in multilingual communication and robust problem-solving abilities to the forefront.

BH Support Almere | Almere Feb 2025 - Present Webshop Coordinator
• Processed customer orders and coordinated with suppliers to ensure timely order fulfillment.
• Executed essential administrative tasks related to e-commerce operations.
• Collaborated with finance teams to resolve payment issues and maintain accurate billing records.
• Delivered customer support through online platforms, fostering positive relationships and customer retention.
• Managed product returns and exchanges, prioritizing customer satisfaction and loyalty.
• Addressed supplier and inventory discrepancies to maintain precise stock records.
• Organized stock inventory for efficient access and effective inventory control.
• Updated webshop product listings with accurate descriptions, images, and pricing.
• Partnered with the marketing team to execute promotional campaigns and discounts.
• Streamlined documentation processes to improve workflow efficiency and minimize errors.
• Provided feedback to the IT department on website enhancements for better user experience.
• Kept informed on e-commerce industry trends for professional growth and best practice application.

Institute of external economic relations / Saint Petersburg | Saint Petersburg Bachelor

Specialized in global economics.

Authored multiple publications.